Meritbrook Academy logo
Learn practical skills

Our programmes

Practical training built around real workplace tasks. Every programme includes responsible use of AI tools and career preparation sessions.

Adult learners collaborating during a practical training session
Practical learningWork through realistic workplace tasks.
Live classesLearn with structure and guidance.
Career preparationBuild professional habits and confidence.
Responsible AIExplore useful tools with care and judgement.
Choose your path

Open for registration

Four programmes are open now, each built around the same practical, real-task approach.

4 programmes open
Professionals collaborating on administrative work
Open for registration

Virtual Assistance and Executive Support

  • 6 weeks
  • 12 live classes
  • Beginner to job-ready

Learn to manage administrative tasks, organise information, communicate professionally, coordinate schedules and support clients or executives remotely, using realistic simulated client scenarios.

Register for this programme
Colleagues discussing a customer support task
Open for registration

Customer Service and Support

  • 8 weeks
  • 16 live classes
  • Beginner to job-ready

Build the communication skills, tool knowledge and professional judgement for entry-level customer-facing roles. You work through a fictional UK online retailer, Northstar Home & Living, across all eight weeks, covering complaints, ticket management, service metrics and responsible AI.

Register for this programme
Team members meeting to discuss recruitment and people operations
Open for registration

HR and Recruitment Operations

  • Beginner to job-ready

Practical training in recruitment administration, candidate communication, interview coordination, employee records and onboarding. This is operational training. It does not replace employment-law education or give a professional licence.

Register for this programme
Data analytics charts displayed on a computer screen
Open for registration

Data Analytics Foundations

  • Beginner to job-ready

An introduction to working with data: organising it, checking it, finding patterns and presenting clear findings from realistic workplace datasets.

Register for this programme
Coming next

Starting soon

These programmes are being prepared and are not yet open for enrolment. Check back for dates.

Creative visual design work in progress
Starting soon

Graphic Design

Learn the fundamentals of visual design and create practical work for brands, social media and print.

Technology components representing digital workflows
Starting soon

AI and No-Code Workflow Automation

Use AI tools and no-code platforms to automate everyday business tasks and save time at work.

Cybersecurity concept with digital network imagery
Starting soon

Cybersecurity Foundations

Understand the essentials of staying safe online and protecting information in a workplace.

And more in the pipeline

Medical Virtual Assistance (US healthcare administration focus)
Salesforce Administration Foundations
More programmes to be announced

Join our first cohort

Introductory places are limited to the first 10 registrations per programme.

Register Now →